In order to meet Nistica immediate needs Custom-Calibrations established a Custom Response Team involving Randy Yousey, Tom Gadosky, Bill Pazik, Peter Kostoulas, Irina Sakhartchouk and Bob Adamson.
Examples of the team’s accomplishments include:
- Creating quotes for sixty-five items on site and identifying equipment requiring calibration.
- Custom-Cal was able to accommodate and meet Nistica’s three day expedited calibration needs with our on-site services supplemented with pickup and delivery services.
- The team calibrated complex optical gear such as: SWS 15107, SWS15101, and SWS20006 systems on-site within the specified time constraints. Custom-Cal personalized responses to support Nistica’s work status requirements via email and telephone communication.
- Custom-Cal also provided the customer with an online “My Data System” which allows calibration certificates to be viewed online, as well as assistance in recalling equipment for sequent calibration.