Nicole has been keeping track of a Sunset OCx sent in for repair. She has encountered various issues and ideas, but let’s hear what she has to say:

In the beginning, I wasn’t very familiar with this type of handheld optical network test device, so my first task was learning and gaining more understanding. I went to the Sunrise Telecom website to see what the manufacturer could tell me.
(http://www.sunrisetelecom.com/products/sunset_ocx.php) At the website here, I learned how this analyzer is used for various applications involving installing, testing, and maintaining SONET networks. Then I gathered manuals and any other literature that I could find, and began a simultaneously theoretical and hands-on approach to figuring out this unit. During my research, Randy and Joel assisted with hints, ideas, and detailed explanations. They showed me how to use the optical video scope in the lab to view the trasmitting and receiving lenses of the unit. They were filthy! So then I learned how to properly clean an optical lens using a special?thin optical cleaning swab lightly dipped in alcohol, followed by a blast of pressurized air. I had to do this a few times but now that single black circle is surrounded by pristine white.
Now today we received three portable video fiber scopes made by Noyes Fiber Systems. I tested these to make sure that they were all functional and complete sets. Because of what I learned during my Sunset project, I easily figured out how to set up and use these devices. Proud to say they all work great and are ready to hit the road at a moment’s notice.