Custom-Cal has a high success rate in repairing Calibrators. We specialize in quick turnaround times and we can handle expedited deliveries upon request. Custom-Cal offers the highest price for your un-repaired Calibrator (our offer is contingent on an appraisal of your unit which allows us to offer the highest dollar amount)
The Fluke 5500A Multi-Product Calibrator can calibrate digital and analog multimeters, thermometers (thermocouple and RTD) handheld wattmeters, data loggers, current clamps, various types of recorders, panel meters, process calibrators, power harmonics analyzers and many other similar measurement tools.

Errors reported by Calibrator:
0 (QYE: ) No Error
1 (DDE:FR ) Error queue overflow
100 (DDE:FR D) Inguard not responding (send)
101 (DDE:FR D) Inguard not responding (recv)
102 (DDE:FR D) Lost sync with inguard
103 (DDE:FR ) Invalid guard xing command
104 (DDE:FR D) Hardware relay trip occurred
105 (DDE:FR D) Inguard got impatient
106 (DDE:FR D) A/D fell asleep
107 (DDE:FR D) Inguard watchdog timeout
201 (DDE:FR D) 5725A ROM failure
202 (DDE:FR D) 5725A RAM failure
203 (DDE:FR D) 5725A EEPROM failure
204 (DDE:FR D) 5725A data bus failure
205 (DDE:FR D) 5725A CLAMPS circuit failure
206 (DDE:FR D) 5725A HVCLR circuit failure
207 (DDE:FR D) 5725A DAC failure
208 (DDE:FR D) 5725A watchdog timer fault
209 (DDE:FR D) 5725A I heatsink too hot
210 (DDE:FRS ) Output tripped to standby
211 (DDE:FR D) 5725A compliance V exceeded
212 (DDE:FRS ) 5725A compliance V exceeded
213 (DDE:FR D) 5725A +400V did not shut off
214 (DDE:FR D) 5725A -400V did not shut off
215 (DDE:FR D) 5725A V heatsink too hot
216 (DDE:FRS ) 5725A V heatsink too hot
217 (DDE:FR D) 5725A +400V supply too small
218 (DDE:FR D) 5725A +400V supply too large
219 (DDE:FR D) 5725A -400V supply too large
220 (DDE:FR D) 5725A -400V supply too small
221 (DDE:FR D) 5725A +400V supply overI
222 (DDE:FRS ) Output tripped to standby
223 (DDE:FR D) 5725A -400V supply overI
224 (DDE:FRS ) Output tripped to standby
225 (DDE:FR D) 5725A fan not working
226 (DDE:FR D) 5725A CLAMPS fault
227 (DDE:FRS ) Output tripped to standby
228 (DDE:FR D) 5725A software TRAP
229 (DDE:FR D) 5725A cable was off
230 (DDE:FR D) 5725A RESET
231 (DDE:FR D) 5725A guard-crossing timeout
232 (DDE:FR D) 5725A illegal command
233 (DDE:FR D) 5725A non-maskable interrupt
234 (DDE:FR D) 5725A HVCLEAR tripped
235 (DDE:FRS ) Output tripped to standby
300 (DDE: ) Invalid procedure number
301 (DDE: ) No such step in procedure
302 (DDE: ) Can't change that while busy
303 (DDE: ) Can't begin/resume cal there
304 (DDE: ) Wrong unit for reference
305 (DDE: ) Entered value out of bounds
306 (DDE: ) Not waiting for a reference
307 (DDE: ) Continue command ignored
308 (DDE:FR ) Cal constant outside limits
309 (DDE:FR ) Cal try to null failed
310 (DDE:FR D) Sequence failed during cal
311 (DDE:FR D) A/D measurement failed
312 (DDE:FR ) Invalid cal step parameter
313 (DDE: ) Cal switch must be ENABLED
314 (DDE:FR ) Divide by zero encountered
315 (DDE:FR ) Must be in OPER at this step
316 (DDE:FR ) Open thermocouple for RJ cal
400 (DDE:FR D) Encoder not responding VERS
401 (DDE:FR D) Encoder not responding COMM
402 (DDE:FR D) Encoder not responding STAT
403 (DDE:FR ) Encoder self-test failed
404 (DDE:FR D) Queue from 5725A full
405 (DDE:FR ) Message over display R side
406 (DDE:FR ) Unmappable character #%d [%d is an ASCII character]
407 (DDE:FR ) Encoder did not reset
408 (DDE:FR ) Encoder got invalid command
500 (DDE: ) Internal state error
501 (DDE: ) Invalid keyword or choice
502 (DDE: ) Harmonic must be 1 - 50
503 (DDE: ) Frequency must be >= 0
504 (DDE: ) AC magnitude must be > 0
505 (DDE: ) impedance must be >= 0
506 (DDE: ) Function not available
507 (DDE: ) Value not available
508 (DDE: ) Cannot enter watts by itself
509 (DDE: ) Output exceeds user limits
510 (DDE: ) Duty cycle must be 1.0-99.0
511 (DDE: ) Power factor must be 0.0-1.0
512 (DDE: ) Can't select that field now
513 (DDE: ) Edit digit out of range
514 (DDE: ) Can't switch edit field now
515 (DDE: ) Not editing output now
516 (DDE: ) dBm works only for sine ACV
517 (DDE: ) Freq too high for non-sine
518 (DDE: ) Value outside locked range
519 (DDE: ) Must specify an output unit
520 (DDE: ) Can't do two freqs at once
521 (DDE: ) Can't source 3 values at once
522 (DDE: ) Temp must be degrees C or F
523 (DDE: ) Can't do that now
524 (DDE: ) Can't turn on the boost
525 (DDE: ) Can't turn off the boost
526 (DDE: ) Limit too small or large
527 (DDE: ) No changes except RESET now
528 (DDE:FR D) 5725A went away while in use
529 (DDE: ) Cannot edit to or from 0 Hz
530 (DDE: ) Bad state image - not loaded
531 (DDE: ) TC offset limited to +/-500 C
532 (DDE: ) Can't go to STBY in Meas TC
533 (DDE: ) Can't set an offset now
534 (DDE: ) Can't lock this range
535 (DDE: ) Can't set phase or PF now
536 (DDE: ) Can't set wave now
537 (DDE: ) Can't set harmonic now
538 (DDE: ) Can't change duty cycle now
539 (DDE: ) Can't change compensation now
540 (DDE:FR ) Current OUTPUT moved to 5725A
541 (DDE: ) TC ref must be valid TC temp
542 (DDE: ) Can't turn EARTH on now
543 (DDE: D) STA couldn't update OTD
544 (DDE: ) Can't enter W with non-sine
545 (DDE: ) Can’t edit now
546 (DDE: ) Can’t set trigger to that now
547 (DDE: ) Can’t set output imp. now
548 (DDE:FR ) Compensation is now OFF
549 (DDE: ) Period must be >= 0
550 (DDE: ) A report is already printing
551 (DDE: ) -SC option not installed
600 (DDE:FR D) Outguard watchdog timeout
601 (DDE: ) Power-up RAM test failed
602 (DDE:FR ) Power-up GPIB test failed
700 (DDE: R ) Saving to NV memory failed
701 (DDE: R ) NV memory invalid
702 (DDE: R ) NV invalid so default loaded
703 (DDE: R ) NV obsolete so default loaded
800 (DDE:FR ) Serial parity error %s [%s is serial port]
801 (DDE:FR ) Serial framing error %s [%s is serial port]
802 (DDE:FR ) Serial overrun error %s [%s is serial port]
803 (DDE:FR ) Serial characters dropped %s [%s is serial port]
900 (DDE:FR ) Report timeout - aborted
1000 (DDE:FR ) Sequence failed during diag
1001 (DDE:FR ) Guard xing link diag fail
1002 (DDE:FR ) Inguard bus r/w diag fail
1003 (DDE:FR ) A6 A/D comm fault
1004 (DDE:FR ) A6 A/D or DAC fault
1005 (DDE:FR ) A6 DAC fine channel fault
1006 (DDE:FR ) A6 DCI loop fault
1007 (DDE:FR ) A6 ACI loop fault
1010 (DDE:FR ) A6 ACV loop fault
1011 (DDE:FR ) A6 33 mV divider fault
1012 (DDE:FR ) A6 330 mV DC fault
1013 (DDE:FR ) A6 +3.3V DC fault
1014 (DDE:FR ) A6 -3.3V DC fault
1015 (DDE:FR ) A8 33V DC fault
1016 (DDE:FR ) A6 33 mV AC fault
1017 (DDE:FR ) A6 330 mV AC fault
1018 (DDE:FR ) A6 3.3V AC fault
1019 (DDE:FR ) A8 33V AC fault
1020 (DDE:FR ) A6 vloop error amp fault
1021 (DDE:FR ) A6 3.3V amp fault
1022 (DDE:FR ) A6 polarity inverter fault
1023 (DDE:FR ) A6 3.3V sense buffer fault
1024 (DDE:FR ) A6 33V sense buffer fault
1025 (DDE:FR ) A6 330V sense buffer fault
1026 (DDE:FR ) A6 1000V sense buffer fault
1027 (DDE:FR ) A6 trim DAC 0 (3.3V) fault
1028 (DDE:FR ) A6 trim DAC 0 (33V) fault
1029 (DDE:FR ) A6 trim DAC 1 fault
1030 (DDE:FR ) A8 33V DC offset fault
1031 (DDE:FR ) A8 330V AC low F fault
1032 (DDE:FR ) A8 330V AC high F fault
1033 (DDE:FR ) A8 330V DC fault
1034 (DDE:FR ) A8 1000V AC low F fault
1035 (DDE:FR ) A8 1000V AC high F fault
1036 (DDE:FR ) A8 1000V DC fault
1040 (DDE:FR ) A5 interface fault
1041 (DDE:FR ) A5 X1 input amp fault
1042 (DDE:FR ) A5 lo comp amp fault
1043 (DDE:FR ) A5 coarse ZDAC fault
1044 (DDE:FR ) A5 fine ZDAC fault
1045 (DDE:FR ) A5 inverting amp fault
1046 (DDE:FR ) A5 X2.45 input amp fault
1047 (DDE:FR ) A5 X3 input amp fault
1048 (DDE:FR ) A5 X13.1 input amp fault
1049 (DDE:FR ) A5 input leakage fault
1050 (DDE:FR ) A5 offset comp fault
1051 (DDE:FR ) A5 input voltage detect fault
1052 (DDE:FR ) A5 12.75 ohm reference fault
1053 (DDE:FR ) A5 33.25 ohm reference fault
1054 (DDE:FR ) A5 100 ohm reference fault
1055 (DDE:FR ) A5 325 ohm reference fault
1056 (DDE:FR ) A5 1 kohm reference fault
1057 (DDE:FR ) A5 3.25 kohm reference fault
1058 (DDE:FR ) A5 10 kohm reference fault
1059 (DDE:FR ) A5 33 kohm reference fault
1060 (DDE:FR ) A5 100 kohm reference fault
1061 (DDE:FR ) A5 325 kohm reference fault
1062 (DDE:FR ) A5 1 Mohm reference fault
1063 (DDE:FR ) A5 2W comp open ckt fault
1064 (DDE:FR ) A5 2W comp fault
1065 (DDE:FR ) A7 Shunt amp fault (2.2A)
1066 (DDE:FR ) A7 Shunt amp fault (3.3 mA)
1067 (DDE:FR ) A7 Shunt amp fault (33 mA)
1068 (DDE:FR ) A7 Shunt amp fault (330 mA)
1069 (DDE:FR ) A7 Shunt amp fault (11A)
1070 (DDE:FR ) A7 Leakage current fault
1071 (DDE:FR ) A7 Output amp leakage fault
1072 (DDE:FR ) A7 Undercurrent fault +3.3 mA
1073 (DDE:FR ) A7 Overcurrent fault +3.3 mA
1074 (DDE:FR ) A7 Undercurrent fault -3.3 mA
1075 (DDE:FR ) A7 Overcurrent fault -3.3 mA
1076 (DDE:FR ) A7 Undercurrent fault +33 mA
1077 (DDE:FR ) A7 Overcurrent fault +33 mA
1078 (DDE:FR ) A7 Undercurrent fault -33 mA
1079 (DDE:FR ) A7 Overcurrent fault -33 mA
1082 (DDE:FR ) A7 Undercurrent fault +330 mA
1083 (DDE:FR ) A7 Overcurrent fault +330 mA
1080 (DDE:FR ) A7 Undercurrent fault -330 mA
1081 (DDE:FR ) A7 Overcurrent fault -330 mA
1086 (DDE:FR ) A7 Undercurrent fault +2.2A
1087 (DDE:FR ) A7 Overcurrent fault +2.2A
1084 (DDE:FR ) A7 Undercurrent fault -2.2A
1085 (DDE:FR ) A7 Overcurrent fault -2.2A
1088 (DDE:FR ) A7 Aux amp fault
1089 (DDE:FR ) A7 Monitor fault (+DC)
1090 (DDE:FR ) A7 Monitor fault (-DC)
1200 (DDE:FR ) Sequence name too long
1201 (DDE:FR ) Sequence RAM table full
1202 (DDE:FR ) Sequence name table full
1300 (CME: R ) Bad syntax
1301 (CME: R ) Unknown command
1302 (CME: R ) Bad parameter count
1303 (CME: R ) Bad keyword
1304 (CME: R ) Bad parameter type
1305 (CME: R ) Bad parameter unit
1306 (EXE: R ) Bad parameter value
1307 (QYE: R ) 488.2 I/O deadlock
1308 (QYE: R ) 488.2 interrupted query
1309 (QYE: R ) 488.2 unterminated command
1310 (QYE: R ) 488.2 query after indefinite response
1311 (DDE: R ) Invalid from GPIB interface
1312 (DDE: R ) Invalid from serial interface
1313 (DDE: R ) Service only
1314 (EXE: R ) Parameter too long
1315 (CME: R ) Invalid device trigger
1316 (EXE: R ) Device trigger recursion
1317 (CME: R ) Serial buffer full
1318 (EXE: R ) Bad number
1319 (EXE: R ) Service command failed
1320 (CME: R ) Bad binary number
1321 (CME: R ) Bad binary block
1322 (CME: R ) Bad character
1323 (CME: R ) Bad decimal number
1324 (CME: R ) Exponent magnitude too large
1325 (CME: R ) Bad hexadecimal block
1326 (CME: R ) Bad hexadecimal number
1328 (CME: R ) Bad octal number
1329 (CME: R ) Too many characters
1330 (CME: R ) Bad string
1331 (DDE: R ) OPER not allowed while error pending
1500 (DDE:FRS ) Compliance voltage exceeded
1501 (DDE:FRS ) Shunt amp over or underload
1502 (DDE:FRS ) Heat sink too hot
1503 (DDE:FRS ) Output current lim exceeded
1504 (DDE:FRS ) Input V or A limit exceeded
1600 (DDE:FR D) OPM transition error
1601 (DDE:FR D) TC measurement failure
1800 (DDE:FR ) Unknown boost command
1801 (DDE:FR ) BX not responding
65535 (DDE:FR ) Unknown error %d [%d is unknown error number]

Options:
5500A/COIL 50 Turn Current Coil for calibrating clamp type current meters that operate by two different principles ¾ as current transformers (AC only), and by the Hall Effect (Both AC and DC). It can effectively multiply the current of the current calibrator by a factor of 50.
5500A-SC300 300 MHz Oscilloscope Calibration Option used for analog and digital oscilloscopes up to 300 MHz.
5500A-SC600 600 MHz Oscilloscope Calibration Option used for analog and digital oscilloscopes up to 600 MHz.
5725A Amplifier extends the Volt*Hertz product
Description of Model 5500A
Multi-Product Calibrator
 
Voltage DC
• Range: 0 to ±1,200V
• Best 1 Year Specification: ±50.0 ppm of setting
Current DC
• Range: 0 to ±11A
• Best 1 Year Specification:   ±0.01% of setting
Resistance
• Range:  0 to 3.29.999 MΩ
• Best 1 Year Specification:   ±0.009% of setting
Voltage AC
• Range:  1 mV to 1,020V,  10 Hz to 500 kHz, Sine
• Best 1 Year Specification:  ±0.03% of setting
Current AC
• Range:  29 mA to 11A,  10 Hz to 10 kHz, Sine
• Best 1 Year Specification:   ±0.06% of setting
Capacitance
• Range:  0.33 nF to 1.1 mF
• Best 1 Year Specification:  ±0.25% of setting
Thermocouple Source and Measure
• Range:   -250°C to +2,316°C (11 types)
• Best 1 Year Specification:   ± 0.14°C of setting
RTD Source
• Range:  -200°C to +630°C  (8 types)
• Best 1 Year Specification:   ±0.03°C of setting
DC Power
• Range:  109 uW to 11 kW
• Best 1 Year Specification:  ± 0.08% of setting
AC Power
• Range:  109 uW to 11 kW,  45-65 Hz, PF=1
• Best 1 Year Specification:  ± 0.15% of setting
Phase
• Range:  0 to ± 179.99°
• Best 1 Year Specification:   ±25 ppm of setting
Frequency
• Range:  0.01 Hz to 2.0 MHz
• Best 1 Year Specification:  ±25 ppm of setting

I'm interested in: 
Calibration Type (Select one):
Repair Information:
 Serial Number:

 Is there any physical damage?  
 If yes, describe:


What is the description of the problem?

How/when did the problem start?


 (*) Required Fields    For formal quote please fill in all fields.
Company:
From (Email):*
Contact Name:*
Country:*
Address 1:
Address 2:
City:
State/Territory/Province: *
Zip/Postal Code:
Phone:*

Comment: